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Introduction

Virus Pseudo-experts

Computer Security Experts

Computer Repairmen

Magazines, Newspapers, TV

John Q. Public

Implications of F.A.S.

Conclusion

Can Screensavers Give Your Business a Competitive Edge?

Computer Viruses and "False Authority Syndrome"

Implications of False Authority Syndrome

COMPUTER NEOPHYTES EASILY succumb to False Authority Syndrome. They feel more important by spreading the word about dangerous viruses. If someone else points out their errors, these people will often justify their actions in terms of fear. As Marcello noted in his apology, he feared both for his computer and for his job.

 
Urban legends
"FCC modem tax" legislation
He probably didn't mean to imply it, but Marcello may believe fear absolves his ignorance. After all, if he worried only about his own computer and his own job, then he already knew how to avoid the mythical virus: he could feel safe in his own office. But Marcello went a step further by telling others how to avoid the mythical virus.

False Authority Syndrome contributes significantly to the spread of fear & myths about computer viruses. Many pseudo-experts tell users to erect defensive barriers where viruses seldom attack, often leaving typical lines of attack exposed.

Widespread myths & misinformation also convince people to fear safe methods of computing and to put their trust in less-safe methods. In her 1993 book Rx PC: The Anti-Virus Handbook, Janet Endrijonas claims "approximately 70 percent of all viruses are boot sector viruses." Wolfgang Stiller and other experts ventured estimates above 90% as late as 1996.

 
For your info
False "virus alerts" on
major online services
Boot sector viruses, by their nature, don't travel in software downloaded from BBSs -- yet pseudo-experts constantly point to downloaded software as the biggest avenue for the spread of boot sector viruses.

In his book Inside the Norton Antivirus™, Peter Norton dismisses the myth about the dangers of downloaded software. "Bulletin boards do more to spread the awareness of viruses [emphasis added]... The primary method of communication concerning viruses is through BBSes [sic]." Robert Slade, writing in his book Guide to Computer Viruses, goes even further:

"If I had to choose one viral myth that contributed most to the unchecked spread of [viruses] that exists today, it would be that of the 'safety' of commercial software... The feeling of false security relies on three assumptions: (1) that [software downloaded from BBSs] is a major viral vector, (2) that commercial software is never infected... (3) that there are no viral vectors other than software."
 
It really happened
Employee fired when
his computer didn't
have a virus
Thanks largely to False Authority Syndrome, users now often panic at the first sign of any odd computer behavior, sometimes inflicting more damage on themselves than a virus could do on its own (assuming they even had a virus in the first place).

Ross Greenberg earned international fame as one of the pioneers in IBM PC antivirus software. He went into semi-retirement in his mid-30s. Greenberg continues to lecture about viruses, wrapping up with a simple analysis of how he made his fortune: "I'd still be slaving away at a desk for another 25 years if people backed up [their computer data] and kept a cool head."

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