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Introduction

Virus Pseudo-experts

Computer Security Experts

Computer Repairmen

Magazines, Newspapers, TV

John Q. Public

Implications of F.A.S.

Conclusion

Can Screensavers Give Your Business a Competitive Edge?

Computer Viruses and "False Authority Syndrome"

Computer security experts

SOME PEOPLE HOLD a rare position in large companies where their entire job title is "computer security." It's not just an additional duty. Their job covers the whole range of security issues, from teenage hacking to espionage, from fires to natural disasters -- and of course computer viruses. You'll find False Authority Syndrome here as well.

Computer security personnel at Scott Air Force Base, Illinois attended a job-related course in early 1995. The course included a special handout: Russell & Gangemi's Computer Security Basics, a book last updated in 1992. Computer books typically have short lifespans: many will disappear from store shelves within a year. But Computer Security Basics serves as an industry reference and you could still find it at Waldenbooks stores in mid-1996.

 
Common Myths#009900
"BBSs spread most viruses"
Russell & Gangemi mention the shareware program "Flu_Shot" by name on page 88 and tell readers they can obtain it "from both commercial and public domain sources," i.e. from BBSs. Yet on page 87 the book warns readers to "be wary about new public-domain or shareware programs... Don't allow users to install software obtained from [BBSs]."

This contradiction sounds minor on the surface; in reality it perpetuates a common virus myth. Specifically, it helps fuel a myth among computer security personnel. Russell & Gangemi also recommend readers to the "Computer Virus Industry Association," an organization widely dismissed before the book's first publication as a publicity front for antivirus mogul John McAfee.

 
Common Myths
the "Gulf War" virus
Computer security personnel don't just read books -- they watch training videos, too. ViaGrafix, a company specializing in computer training videos, markets a video about computer viruses. Produced in 1992 and still sold as of June 1996, the ViaGrafix video touts the mythical story of the "Gulf War virus." Again, this only helps fuel myths among computer security personnel.

Wolfgang Stiller, an internationally recognized virus expert and author of the "Integrity Master" antivirus program, says "computer security experts today -- people who deserve that title -- tend to have a good background on how viruses operate. They can dispense some good advice." But he chooses his words carefully when asked to comment on virus expertise among computer security personnel.

"They're a little more likely than the average person to understand viruses," Stiller notes. "Some would say they're a lot more likely to understand them, but I've met a fair number who don't know a thing about viruses, or, even worse, they've got misconceptions. In light of the fact they are computer security experts, their misconceptions carry a lot more weight than the average person. Errors are much more damaging when they come out of the mouths of these people."

Stiller sums up False Authority Syndrome among computer security experts: "Put me on a panel with a computer security person, and I won't claim to have his level of security expertise. But the computer security guy will invariably claim to have my level of virus expertise. How can you convince the audience in a diplomatic way that he doesn't?"

(Stiller offers an interesting analogy: he wonders about the policemen who vouch on TV for The Club®. Do the officers specialize in car-theft investigations -- or do they write traffic tickets?)

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